Innosight Digital
Hospital operations & facilities

Pulse

The live operations layer for hospitals and healthcare facilities.

In development

Pulse is the operations command layer for a hospital or healthcare facility. It brings access control, building systems, patient-flow and rostering into one live view, and routes every event to the right team with the context to act. A duress alarm at reception, a security door held open too long, a ward running hot, a waiting room backing up, a bin that needs emptying, all handled, all logged.

  • Access control and duress, security doors, tailgating, doors held open too long
  • Space conditions monitored, temperature, lighting, air quality and comfort
  • Live patient flow, waiting times, queues and room availability at a glance
  • Workforce coverage, nurse shifts and doctor availability in real time
  • Logistics and services, food, waste, portering and cleaning coordinated
Talk to us about Pulse
Operations command
St. Vincent's · whole campus
Live
Live routing · duress
Reception
Ward 4B
JT
Security
on shift
Resolved
cleared 41s
34m-6m
Avg wait
1282 open
Doors secure
38full
On shift
Duress · Ward 4B reception
Security team dispatched · location shared
ack 5s
Fire-door held open · Pharmacy
Open 4m · facilities notified
live
Waiting room · Emergency
14 in queue · 38m wait · flow team
watching

Designed to feel effortless

The hard parts, handled, so the everyday ones just flow.

Duress · Ward 4B reception
Location shared with patrol
Nearest patrolpaged 0s
Security leaden route 4s
On sitecleared · 41s
Security on scene in under a minute

A duress alarm, answered instantly

A duress press shares its exact location and pages the nearest patrol, climbing until someone is on site. No radio guesswork.

Access control
Fire-door · Pharmacy
held open 4m
Open
Loading dock
tailgating flagged
Review
Ward 4B · 128 doors
all secured
OK
Doors never left unsecured

Access control that watches every door

A fire-door held open too long or a tailgating event becomes a job for facilities or security before it becomes an incident.

Waiting times
ED
38m
Imaging
18m
Outpatients
11m
Pharmacy
6m
Shorter waits, fewer complaints

See flow before it becomes a queue

Live waiting times across every department, so a backing-up area gets staff moved before patients start to notice.

Pulse mobile

The floor, in your hand

Facilities, security, flow and services teams get the right task wherever they are, with the context to act and one tap to acknowledge or hand off. Nothing gets missed, response times drop, and the whole team can see who's on it.

  • Duress, door and comfort alerts with full context
  • One tap to acknowledge, resolve or hand off
  • See who's responding and who's on shift
  • Secure, auditable messaging built in
9:41
St Vincent's · whole campus
Operations
JT5
34m
Avg wait
128
Doors OK
38
On shift
DURESS · Ward 4B0:06
Reception duress button
Ward 4B · Level 3 · nearest patrol 40m
Live board6 open
Fire-door held open · Pharmacy
Open 4m
Facilities
Ward 3 running hot · 26°C
HVAC job raised
Comfort
Emergency waiting room
14 in queue · 38m
Flow
Bin full · Theatre 2
Portering paged
Logistics
Comfort by zone
Ward 1
22°C
Ward 3
26°C
Theatres
20°C
Recently resolved
Duress · ED triage3m ago
Meal delivery · Ward 211m ago

A secure data pipeline underneath

Every source is ingested, normalised and processed through one governed pipeline, so what reaches your team is clean, current and trustworthy. Encrypted and access-controlled end to end.

Sources
Access control
Building sensors
Patient flow
Rostering
Ingest
Stream + batch
Normalise
One data model
Pipeline
Validate · enrich
Serve
Right team
Work orders
Ops metrics
Secured end-to-end, encrypted in transit & at rest, role-based access, and a full audit log at every stage.

What's inside Pulse

Access control & duress

Security doors, duress alarms and doors held open too long, routed straight to security with location and live context.

Space conditions & comfort

Temperature, lighting and air quality watched continuously. Out of range triggers a work order to facilities automatically.

Patient flow & waiting times

Live waiting times, queue lengths and room availability, so a backing-up department gets attention before it becomes a complaint.

Workforce & rostering

Nurse shift coverage and doctor availability in real time, with escalation that follows who is actually on.

Logistics & services

Food, waste, portering and cleaning turned into tracked tasks, so nothing sits waiting and nobody chases by phone.

Auditable by design

Every event, response and resolution timestamped, for reporting and accreditation that holds up to scrutiny.

Let's build

Have something worth building right?

Whether it's a platform to launch or a system to rescue, tell us what you're trying to do, we'll tell you how we'd build it.

contact@innosight.com.auBased in Australia · working with teams everywhere

or email us at contact@innosight.com.au